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The Body Shop AU - Help Center logo

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Can I make changes to my online order after placing it?Updated 15 days ago

We understand that plans can change after placing an order.

If you need to update your order, please contact us as soon as possible with your order number and the details of the change you would like to make.

Depending on the status of your order, our Customer Care team may be able to assist with requests such as:

  • Updating your shipping address
  • Updating your contact information
  • Changing product quantities
  • Applying a discount code
  • Cancelling your order
  • Downloading or requesting your invoice

Please note that we process orders as quickly as possible, so we cannot guarantee that changes can be made once an order has started being processed or has been dispatched. However, our Customer Care team will always do their best to help. 

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