The Body Shop AU - Help Center logo
The Body Shop AU - Help Center logo

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Payments & Gift Cards

Do you sell gift cards?

Buying Gift Cards. Looking for the perfect gift? We offer both physical gift cards and e-gift cards to suit your needs. Physical Gift Cards. E-Gift Cards. Whether you prefer something tangible or a digital option, our gift cards are a simple way to s

How do I redeem my gift card?

You can redeem your gift card either online at checkout or in any of our stores. If your gift card does not have a PIN:Enter the card number in the Discount Code box at checkout. If your gift card has a PIN:Select Apply Gift Card at checkout and ente

How can I check my gift card balance?

The way you check your balance depends on the type of gift card you have:. E-Gift CardClick the link in your gift card email. Enter your unique gift card code to view your current balance. If you’re unable to check your balance or experience any issu

What happens if I don’t use the full balance in one go?

That's ok! Any unused balance will remain on the card and can be used for future purchases until the expiry date.

Do The Body Shop Gift Cards expire?

Yes, The Body Shop Gift Cards are valid for 3 years from the date of purchase and cannot be extended.

Why is my gift card not applying in the checkout?

Please ensure your gift card number and PIN (if applicable) are entered correctly, exactly as they appear on your card. You can refresh your browser and try again if it has been entered incorrectly.

What payment types do you offer?

We currently support a number of payment methods, including:. We do not accept debit cards, cheques or money orders.

Is my online payment secure?

Our security software protects all critical information passed from you to us, making it extremely difficult to for this information to be intercepted.