I'm having trouble logging in
Logging in with The Body Shop is now easier than ever. No password is required, simply navigate to the login page, enter your email address then enter the 6-digit code sent to you.
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Your Account
Are my personal details safe?
We take the protection of your personal information very seriously. You can look at our privacy policy for full information. We do not store credit card details and only require basic personal information necessary to deliver your order. If you're us
I cannot complete my registration, what do I need to do?
Contact us, detailing the problem you have encountered and our Customer Care team will be happy to assist.
How can I set up an account online?
To set up an account online just click on the the person icon, at the top of the page. You will then be displayed with a registration screen to create your account. If you already have an account with us, select 'Sign In'.
I don’t want to receive emails anymore, how do I unsubscribe?
You can unsubscribe from our emails at any time. There are two ways you can do this. Either you can click on the unsubscribe button at the bottom of the latest email you received and this will be updated in our details. Or, you can email Customer Car