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The Body Shop AU - Help Center logo

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Love Your Body™ Club

What is Love Your Body™ Club?

The Love Your Body™ Club is our customer loyalty program, created to reward you for shopping with us. As a member, you’ll enjoy a variety of perks, from earning points on every purchase (in-store and online) to getting early access to sales, new prod

What are the benefits of the Love Your Body™ Club program?

The Love Your Body™ Club is The Body Shop’s loyalty program that rewards you for every purchase you make, whether online or in-store. For every $1 you spend, you'll earn 1 point and once you hit 100 points, you’ll automatically receive a $5 reward to

How do I redeem my Love Your Body™ Club reward online?

Congratulations on gaining a reward! You're only a few steps away from redeeming it. When you have accumulated enough points to have a reward, it will be visible in the Rewards section when you're at the checkout. Simply select the reward you wish to

When will my Love Your Body™ Club points expire?

As long as you have made at least 1 purchase in a 12 month period, your points will remain valid. However, should you not make a purchase in the 12 month period, your points balance will be lost. Our Loyalty Program is Back In-Store!. You can now ear

How do I redeem my Love Your Body™ Club birthday reward?

As a Love Your Body™ Club member, you’ll receive a special treat from us on your birthday. Here’s how it works:. On the day of your birthday, we’ll send you an email containing your unique birthday reward code. This code can be applied to your cart a

Can I earn points in conjunction with promotions/offers?

Yes, you can earn points and redeem rewards in conjunction with other promotions/offers, unless otherwise stated. Refer to the Promotional Terms & Conditions for more information.

How can I access my Love Your Body™ Club points balance?

You can look up your points balance on your Love Your Body™ Club members' account page. Log into your online account using your email address. The first sign in page will show you an overview of your points balance and the rewards you have to spend.

How can I get missing points added to my account?

There may be occasions where your account is missing points from an eligible purchase. This might be because your purchase was not linked to your member profile in-store, you were not logged into your account online, or because of a system issue. Sim

I would like to delete my Love Your Body™ Club account

We're sorry to see you go, but if you’d like to cancel your Love Your Body™ Club membership, we're here to help. Please note that if you choose to delete your account, you will no longer be able to earn or redeem loyalty rewards. Any points or reward

How do I earn points for leaving product reviews?

Love Your Body™ Club members can earn points by sharing their product experiences. For every product review you leave, you’ll receive 25 points, up to a maximum of 125 points. That means you can earn points for up to five reviews. Reviews beyond this

How many rewards can I apply in one transaction?

Currently, you are able to apply up to three loyalty rewards in one transaction (300 points = $15 total). Along with this, you can also apply your birthday reward or another coupon code on top. Happy shopping!