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The Body Shop AU - Help Center logo

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Love Your Body™ Club

What is Love Your Body™ Club?

The Love Your Body™ Club is our customer loyalty program, created to reward you for shopping with us. As a member, you’ll enjoy a variety of perks, from earning points on every purchase (in-store and online) to getting early access to sales, new prod

Benefits of the Love Your Body™ Club loyalty program

The Love Your Body™ Club is The Body Shop’s loyalty program that rewards you for every purchase you make, whether online or in-store. For every $1 you spend, you'll earn 1 point and once you hit 100 points, you’ll automatically receive a $5 reward to

Redeeming Love Your Body™ Club rewards online

If you have rewards available, you can redeem them at checkout when shopping online. On desktop:. At checkout, your available rewards will appear in the order summary. Simply select the reward you would like to use and click Apply. On mobile:. If you

Redeem birthday rewards

As a Love Your Body™ Club member, you’ll receive a special treat from us on your birthday. Here’s how it works:. On the day of your birthday, your reward will be appear in your account. Simply log in and view your rewards. An email containing your un

Love Your Body™ Club points expiry

Loyalty points are valid for 12 months from the date they are earned. Each batch of points has its own expiry date, based on when you earned them. For example:. The 50 welcome points earned on 21 January 2025 would expire on 21 January 2026, leaving

Accessing Love Your Body™ Club points balance

You can look up your points balance on your Love Your Body™ Club members' account page. Log into your online account using your email address. The first sign in page will show you an overview of your points balance and the rewards you have to spend.

Earning points in conjunction with promotions/offers

Yes, you can earn points and redeem rewards in conjunction with other promotions/offers, unless otherwise stated. Refer to the Promotional Terms & Conditions for more information.

Add missing points to my account

There may be occasions where your account is missing points from an eligible purchase. This might be because your purchase was not linked to your member profile in-store, you were not logged into your account online, or because of a system issue. If

Earning points for leaving product reviews

Love Your Body™ Club members can earn points by sharing their product experiences. For every product review you leave, you’ll receive 25 points, up to a maximum of 125 points. That means you can earn points for up to five reviews. Reviews beyond this

How many rewards can I apply in one transaction?

Currently, you are able to apply up to three loyalty rewards in one transaction (300 points = $15 total). Along with this, you can also apply your birthday reward or another coupon code on top. Happy shopping!

Re-Subscribing & Welcome Voucher Eligibility

Welcome back! We’re glad to have you with us again. Our welcome voucher is available to customers who join our mailing list after a break of 12 months or more. If you unsubscribe and then re-subscribe within this 12-month period, you will not receive