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The Body Shop AU - Help Center logo

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Love Your Body™ Club

What is Love Your Body™ Club?

The Love Your Body™ Club Membership is The Body Shop customer loyalty program. Once you’re a member, you'll be eligible for a wide range of benefits. You're able to join Love Your Body™ Club online when you register, or if you're already an online me

How do I earn Love Your Body™ Club points?

For every $1 you spend in store or online, the scheme gives you 1 point. When your points balance reaches 100, you will automatically get an email saying you have a $5 voucher available to spend online. NOTE: Points redemption will temporarily be pau

Can I use my Love Your Body™ Club card in conjunction with our promotions/offers?

Yes you can earn points and redeem rewards in conjunction with other promotions/offers unless otherwise stated.

How can I access my Love Your Body™ Club points balance?

You can look up your balance on your Love Your Body™ Club members' account page. Log into your online account using your email address. The first sign in page will show you an overview of your points balance and the vouchers you have to spend. Points

How do I redeem my Love Your Body™ Club voucher online?

Congratulations on gaining a voucher! You're only a few steps away from redeeming it. When you have accumulated enough points to have a voucher, it will already be in your REWARDS section when you are at the checkout. Just select the reward you wish

How do I redeem my Love Your Body™ Club birthday voucher?

You can redeem your voucher online. It will already be in your REWARDS section when you are at the checkout. Points and birthday redemption will temporarily be paused in stores from 18 March 2025. You can still earn points during this period through

When will my Love Your Body™ Club points expire?

Don't worry, as long as you have made at least 1 purchase in a 12 month period, your points will remain valid, however, should you not shop in the 12 month period your points balance will be lost. Points redemption and birthday vouchers will temporar

How can I get missing points added to my account?

There may be occasions where your account is missing points from an eligible purchase. This might be because your purchase was not linked to your member profile in-store, you were not logged into your account online, or because of a system issue. Sim

As a Love Your Body™ Club member, how many points will I earn and how much is each point worth?

For every $1 you spend in store or online, the scheme gives you 1 point. When you have 100 points you'll receive a $5 voucher!. Don't forget to keep an eye on our emails, we may have special events such as a double points. Then you can earn points tw

I would like to delete my Love Your Body™ Club account

We're sorry to see you go, but if you’d like to cancel your Love Your Body™ Club membership, we're here to help. We'd like to highlight that by deleting your account, you will no longer be able to earn and redeem your loyalty rewards. If you prefer n